SHOP www.eropl.pl TRADE CONDITIONS
1.1. Trading Terms - Trading Terms of this Purchase and Sale Agreement, which establishes the rights and obligations of the Buyer and Seller, the conditions for acquiring and paying for the goods, the procedure for delivery and return of the goods, the liability of the parties and other sale and purchase of the goods at www.eropl.pl online. store related provisions.
1.2. Online shop - an online store located on the website www.eropl.pl, where the Buyer, who has registered and not registered with the online store system, can buy the merchandise offered by Seller.
1.3. Seller -www.eropl.pl administrator, individual activity license no. 710153
, the online store at www.eropl.pl.
1.4. Buyer - a person meeting the requirements of Clause 2.2 of these Conditions of Merchandise and having purchased the goods in the Internet shop.
1.5. Purchase and Sale Agreement - the Purchase and Sale Agreement concluded between the Buyer and the Seller, which consists of an application for the ordering of goods, which the Buyer submits to the Seller through the Online Shop, and the Trading Terms with subsequent amendments and supplements.
2. GENERAL CONDITIONS
2.1. Under this Purchase and Sale Agreement, the Seller undertakes to sell and deliver the Goods to the Buyer, and the Buyer undertakes to accept the item and pay for the determined amount of money and to reimburse the shipping costs under the conditions provided for in this Agreement.
2.2. Buy Online customers have the right to subscribe to the online store system, who are:
2.2.1. active natural persons, t. y 18 years old people whose capacity is not restricted by court procedure;
2.2.2. legal entities.
2.3. Trading activity in the online store is carried out from the Republic of Lithuania.
2.4. For minors, you are not allowed to connect to the Internet shop, register with the online store system or purchase goods online.
3. BUYER'S RIGHTS
3.1. The Buyer has the right to purchase the goods in the Internet shop in accordance with the following terms and conditions of the Online Shop.
3.2. The Buyer has the right to refuse the Purchase and Sale Agreement concluded in the Internet shop by notifying the Seller thereof in writing within 14 (fourteen) calendar days after the delivery of the item to the Buyer in accordance with the procedure of the Civil Code and these Trading Conditions.
4. BUYER'S OBLIGATIONS
4.1. The buyer, having placed an order in the Internet shop, must pay for the goods and accept them in accordance with the terms and conditions of these Trading Conditions.
4.2. The Buyer undertakes not to transfer to third parties their login data. If the Buyer loses his login information, he must inform the Dealer about it within 1 business day.
4.3. The Buyer must promptly update the data exchanged in the Buyer's account information form.
4.4. By using the Services of the Online Store, the Buyer undertakes to comply with these Trading Conditions, other terms clearly stated in the Online Shop, and not violate the legal acts of the Republic of Lithuania.
5. SELLER'S RIGHTS
5.1. The seller has the right to set the minimum size of the shopping basket at his own discretion, i.e. y the minimum amount upon which the Purchaser's order will be executed. The amount of this amount is available online.
5.2. If the Buyer attempts to compromise the stability and security of the Internet shop or violates the obligations specified in Clause 4 of the Trading Terms, the Seller is entitled immediately or without warning to restrict or suspend the Buyer's access to the Internet shop or to cancel the Buyer's registration.
5.3. The Seller has the right to cancel the Online Shop activity temporarily or in whole without notifying the Buyer without prior notice.
5.4. The Seller has the right without prior notice to the Buyer to cancel his order if the Buyer, choosing the Conditions of Trading Conditions 8.2.1. and 8.2.2., do not pay for the goods within 3 (three) business days.
6. MERCHANT LIABILITIES
6.1. The Seller agrees to provide the Buyer with the services provided by the Online Shop (register in the online store system, make a shopping basket in the online store, place an order, pay the order, send the order) to the Buyer in accordance with the terms and conditions established in these Trading Conditions and Online Shop.
6.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by the Buyer in the conditions specified in Clause 9 of the Trading Conditions.
6.3. The seller, having been unable to deliver the goods ordered to the Buyer, undertakes to offer to the Buyer a similar or similar product that is similar to its characteristics. If the Buyer refuses to accept the most similar product of the same or similar characteristics, the Seller undertakes to return the money paid to the Buyer for the goods within 5 (five) business days if the Buyer has made advance payment for the goods.
7. REGISTRATION OF THE BUYER AND CONCLUSION OF A SALE-SALES CONTRACT
7.1. The buyer may purchase goods from the online store by registering with the online store system at www.eropl.pl or by not registering in the online store system under the terms and conditions set out in this website.
7.2. The agreement between the Buyer and the Seller is deemed to be concluded from the moment when the Buyer chooses the item (s) he has purchased and created a basket of goods, clicking the active link "Confirm order".
7.3. Each Purchase and Sale Agreement concluded between the Buyer and the Seller is registered and stored in the online store database. The buyer has the opportunity to access the online store system to see the purchase history.
8. PRICE RATES, PAYMENT PROCEDURE AND TERMS
8.1. The merchandise sold online is indicated with their sales price. The prices of goods in the online store and in the order form are indicated in Euros with VAT. Delivery costs are not included in the price of the goods. The cost of delivery of goods is paid by the Buyer, choosing the specific delivery method of the goods.
8.2. The buyer can make a payment for the goods in one of the following ways:
8.2.1. using electronic banking - when prepayment is made using the electronic banking system used by the Buyer. For the buyer who has an electronic banking contract, paying for the goods in this way, an electronic banking system generates payment according to his paid order. The Buyer pays the money to the online store account located in the respective bank of his choice.
8.2.2. using an international bank transfer in euro is a prepayment when the Buyer, after having printed the order and going to the nearest bank branch in the European Union country, transfers money to the bank account of the Internet store.
8.3. When the Buyer chooses the payment method specified in Trading Terms 8.2.1, 8.2.2 and 8.2.3, the Buyer undertakes to pay the advance for the goods. When the Buyer chooses the methods of payment for goods specified in Items 8.2.1, 8.2.2 and 8.2.3 of the Trading Conditions, the parcel of goods is started to be formed and the delivery term of the goods starts to run from the date of payment to the Seller's account.
8.4. The Seller is not responsible for the execution of payment orders in accordance with these Terms of Trading Conditions 8.2.1, 8.2.2 and 8.2.3 and timely crediting to the Seller's account.
9. DELIVERY OF GOODS
9.1. The buyer, when ordering the goods, must indicate the place of delivery of the goods in the application.
9.2. The buyer undertakes to accept the goods personally. In the event that he can not personally accept the goods, and the goods have been delivered to the address indicated by the Buyer and on the basis of other data provided by the Buyer, the Buyer is not entitled to express any claims to the Seller regarding the delivery of the goods to the wrong entity or other delivery inconsistencies.
9.3 Goods are delivered by the Seller or his authorized representative.
9.4. The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms do not apply in cases where the Seller's warehouse does not have the required goods, and the Buyer is informed about the lack of goods ordered by him. The Buyer agrees that in the absence of unforeseen circumstances outside of the Seller, the delivery date may differ from the terms specified in the description of the goods or the delivery period of the goods negotiated by the Buyer and the Seller. In the event of unforeseen circumstances, the Seller undertakes to contact the Buyer immediately and to agree on delivery terms and other delivery related issues.
9.5 In all cases, the Seller is released from liability for violation of delivery terms if the goods are not delivered to the Buyer or delivered in a timely manner due to the fault of the Buyer or due to force majeure circumstances.
9.6. At the time of delivery, the goods are delivered to the Buyer by submitting an invoice (bill of lading) or other shipment - a receipt document.
9.7. At the time of delivery, the Buyer must check the condition of the consignment with the Seller or its authorized representative. Upon signature by the buyer on the invoice (bill of lading) or other shipment of the shipment, in the document indicating the acceptance, the shipment is deemed to have been delivered in the correct state. Having noticed that the package of the delivered item is damaged (wrinkled, wet or otherwise externally damaged), the Buyer must indicate on the invoice (bill of lading) or other transfer of the item in the document indicating receipt and, in the presence of the Seller or his representative, to draw up an act of violation of the free form of shipment . The Buyer is exempted from liability to the Purchaser for violations of goods, in the absence of a Freeport Shipment Enforcement Order specified above, provided that such violations were caused by the packaging or occurred at the time of their occurrence.
10. PRODUCT QUALITY GUARANTEE AND SUITABILITY TO USE THE TERM
10.1. The features of the product sold in each online store are listed in the product description provided on the web site www.eropl.pl.
10.2 The Seller is not liable for the fact that the goods in the Internet store may not correspond to the actual size, shape and color of the goods in their color, form or other parameters due to the characteristics of the monitor used by the Buyer.
10.3 The seller provides a warranty on the quality of the product, the specific terms and conditions stipulated in the product description.
10.4 In the event that the Seller does not provide the goods with the guarantee of the quality of the goods, the legal guarantee of the quality of such goods is in force.
10.5 The warranty service for the goods is provided to the Buyer by the Seller's Guaranty Service Center.
10.6 In cases where the legislation determines the term of use of goods for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that the Buyer is given a real opportunity to use such goods before the expiry date.
11. REPAYMENT AND EXCHANGE OF GOODS
11.1 The defects of the goods sold are being disposed of, goods of a non-conforming nature are replaced and returned in accordance with the requirements of the Law of the Republic of Lithuania of the Minister for Economy of 2001. June 29 Order No 217 "On the Approval of Rules for the Repayment and Amendment of Items" approved by the Rules for the Repayment and Amendment of Items.
11.2. In the cases specified in Clause 11.1 of the Trading Conditions, the Buyer, in the cases specified in Clause 11.1 of the Trading Conditions, must fill in a return document of the Seller's established form, which, at the Buyer's request, is sent to the Buyer by e-mail. The return shipping document is presented with the return item. Returns must be accompanied by a document certifying its purchase, a guarantee voucher (if issued).
11.3. The cost of sending / shipping goods upon the Seller's return of the goods to the Seller or replacement due to defects or deficiencies in the product, or the Buyer pays the check.
11.4 The following conditions must be met when returning goods to the buyer:
11.4.1. the return item must be in the original, orderly packaging;
11.4.2. the returned goods must be the same equipment as the Buyer receives;
11.5 The Buyer has the right, without giving reasons and without having to suffer from costs other than the costs of Paragraph 6.22811 of the Civil Code, to cancel the contract within fourteen days, except for the exceptions provided for in Paragraph 6.22810 (2) of the Civil Code.
11.6 The buyer's right to withdraw from the concluded contract does not apply to the following contracts: service contracts, whereby the services were fully provided to the Buyer, provided the Customer's explicit consent and recognition that he would lose the right to withdraw from the contract before the services were rendered in full before the service was rendered; contracts for goods manufactured in accordance with special instructions of the Buyer, which are not manufactured in advance and which are manufactured in accordance with the Customer's personal choices or orders, or for goods which are clearly adapted for the Customer's personal needs; contracts for perishable goods or goods of short duration; contracts for packaged goods or goods that have been unpacked after delivery and which are unsuitable for return on health or hygiene grounds; contracts for packaged video or audio recordings or packaged software that has been unpacked after delivery; contracts for the delivery of newspapers, periodicals or magazines, with the exception of contracts for the subscription of these publications; digital content contracts provided that digital content has been launched to the Buyer in advance with explicit consent and acknowledgment that it will therefore lose the right to withdraw from the contract.
11.7 The time limit for the withdrawal of the contract expires after fourteen days: when the sales contract is concluded, from the day the person specified by the Buyer or the Buyer, other than the carrier, receives the ordered product or: if the Buyer has ordered more than one item per order and the goods are delivered separately, - from the day the Buyer or the person specified by the Buyer, other than the carrier, receives the last item; if the item is delivered in different lots or parts, from the day the person or person specified by the Buyer or the Buyer, other than the carrier, receives the last lot or part.
11.8 The Buyer informs the Dealer about the waiver of the distance or off-premises contract: by submitting a duly completed sample withdrawal form or by submitting a clear statement setting out his withdrawal decision.
11.9 The Seller may provide the Buyer with electronic means to cancel the distance contract or off-premises contract. In this case, the Seller must immediately confirm to the Purchaser on a durable medium that he has received the waiver of his contract.
11.10 The obligation to prove that he has complied with the requirements of this article regarding the waiver of the contract shall be borne by the Buyer.
11.11. After the buyer has exercised the right to withdraw from the contract, the parties' obligations to perform the distance contract or the non-commercial premises contract or to conclude a distance contract or a contract outside the commercial premises expire if the Buyer has submitted an offer to conclude it.
11.12 The Seller must, without delay and not later than within fourteen days from the day on which he received the Buyer's notice of withdrawal, return to the Buyer all the amounts paid, including the costs paid by the Buyer for delivery of the goods. Returning to the Buyer all the amounts paid, the Seller must use the same payment method as used by the Buyer to pay the Seller, unless the Buyer expressly agreed on a different method and if the Buyer does not incur any additional expenses.
11.13 The Seller is not obliged to reimburse the Buyer for any additional costs incurred due to the fact that the Buyer has clearly chosen another than the cheapest regular delivery method offered by Seller.
11.14. The Seller may not refund the Buyer the amounts paid to him until the Goods have been returned to the Seller or until the Buyer submits proof that the goods are shipped to the Seller, whichever occurs first.
11.15. The Buyer must, without delay and not later than within fourteen days from the date of notification of the cancellation of the Contract, send or send the Goods to the Seller or another person authorized by him. After the buyer's right to withdraw from the contract, the Buyer is faced with direct costs of returning the goods.
11.16. If, at the time of the conclusion of the contract, outside the commercial premises, the goods were delivered to the Buyer's place of residence at the time of conclusion of the contract, upon the buyer's withdrawal of the contract, the Seller shall withdraw the goods at his own expense, if, due to the nature of the goods, it can not be returned by post.
11.17. The buyer is solely liable for the decrease in the value of the goods resulting from actions that are not necessary to determine the nature, characteristics and operation of the goods. The Buyer is not liable for the decrease of the value of the goods, if the Seller has not provided the Buyer with information about the right of withdrawal in accordance with clause 6.2 of the Civil Code, clause 7, paragraph 7.
11.18. After the buyer has implemented the right to withdraw from the concluded agreement, additional contracts are automatically terminated without any cost to the Buyer, except for the costs provided for in this article or Article 6.22812 of the Civil Code. Ancillary contracts include contracts whereby the Buyer acquires goods or services related to the concluded contract, and the goods or services are provided by the Seller or another person in agreement with the Seller. The buyer must immediately notify the other contracting party in writing of the termination of the supplementary contract and provide details of the withdrawal of the distance or off-premises contract. A separate Notice by the Buyer is not required in cases where an additional contract was concluded with the same Seller who was informed of the withdrawal of the contract in accordance with Article 6.228.10 of the Civil Code.
12.1. The buyer is responsible for the accuracy of the data provided in the registration form. If the Buyer fails to submit accurate data in the registration form, the Seller is not liable for the resulting consequences.
12.2. The buyer is responsible for the actions taken using the online store system.
12.3. The buyer is responsible for transferring your login data to third parties. If the services provided by the Internet store are used by a third party, the Seller will use the Customer's login information to access the Online Shop, and the Seller considers this Person a Buyer.
12.4 The Seller is exempted from any liability in cases where the Buyer, despite the Seller's recommendations and his obligations, did not understand the Trading Conditions, although such possibility was provided to the Buyer.
12.5 The Seller is not responsible for the links in the Online Store to the websites of other companies, institutions, organizations or individuals for the information contained therein or activities undertaken. The seller does not oversee, control and do not represent the above-mentioned websites for these companies, institutions, organizations and individuals.
12.6. In case of damage, the damaged party compensates the other party for direct losses.
13.1. The Company ensures the rights of data subjects in accordance with the Law on Legal Protection of Personal Data and other normative legal acts regulating the processing of personal data. The Seller manages the personal data submitted by the Buyer for the following purposes:
13.1.1. e-commerce (customer order execution and after-sales service);
13.1.2. direct marketing;
13.1.3. Web site www.eropl.pl provides queries, comments, replies to requests for submission and execution to visitors.
13.2. The seller receives and processes the Customer's personal data for the purpose of electronic commerce: name, e-mail address, telephone number, address, data related to the purchase (item, purchase date, price, paid / unpaid, delivered / not delivered). These personal data are stored and processed before the full execution of the order or 2 years from the moment the client was last visited at the client account. After the above deadlines, personal data is destroyed by an authorized employee of the company.
13.3 The seller manages the Buyer for direct marketing purposes: name, surname, and e-mail address. These personal data are stored and processed for 5 years from the date of the consent to process personal data for direct marketing purposes. When personal data is processed, personal data is destroyed.
13.4 Seller Conditions of Trading Conditions 13.1.3. For the purposes stated above, it manages visitors to the site: name, email address. These personal data are stored and processed for the purposes of managing the requests for 30 days from the moment the client submits the request, and for comment purposes for 3 years from the time the comment is submitted. When data processing deadlines, personal data is destroyed.
13.5 The Seller receives the personal data specified in Clauses 13.2 - 13.4 of the Trading Conditions directly from the Buyer (after signing up for a website on his client account, initiating a sales contract, submitting a request or comment in the e-shop, by submitting a direct marketing proposal). Seller does not handle personal data received in other ways.
13.6 The buyer confirms that he has had access to the conditions for the processing of personal data and has the following rights:
13.6.1. The Buyer has provided the Seller with a personal identity document or in accordance with the procedure established by legal acts or electronic means of communication that allows the person to be properly identified, having confirmed his identity, has the right to access his data and to check how they are processed, i.e. y to receive information on what sources and what personal data it collects, for what purpose they are processed, to whom they are provided, to demand correcting, to destroy their personal data or to stop processing of personal data when the data are processed without complying with the provisions of the Republic of Lithuania Law on Legal Protection of Personal Data or other laws .
13.6.2. The buyer has the right to object to the processing of his personal data for direct marketing purposes. The Buyer has the right at any time, without giving reasons for his or her disagreement, to deny that his Personal Information is processed by the Seller for direct marketing purposes. The buyer expresses the consent or disagreement with the processing of his / her personal data in writing, by e-mail, which he / she has registered with the online store, with his / her name and surname.
13.6.3. Another Law provided for in the Law on the Protection of Personal Data and Other Legal Acts.
13.7. Requirements for correcting, destroying personal data or stopping personal data processing operations, the Buyer has the right to express in writing or personally at the Seller's place of business.
13.8 The Seller undertakes to ensure the security of the Buyer's personal data, to implement the appropriate technical and organizational measures to protect personal data from unauthorized destruction and / or accidental change, disclosure and any other unlawful handling. All Seller's employees and their agents undertake to store the Customer's personal data.
13.8 The Seller may only provide personal data to the data subject, shipping companies, as well as other data recipients, in accordance with the terms and conditions established by these Sales Conditions, where the Seller is obliged to provide personal data in accordance with laws, court decisions and other legal acts.
14. MARKETING INSTRUCTIONS FOR THE SELLER
14.1. The seller may, at his discretion, initiate various promotions, games, lotteries and contests at the online store.
14.2. During the execution of the Shares, the Seller may provide the Buyer with virtual money - a discount coupon, which allows to settle or cover part of the price of the goods purchased in the Internet shop. Details of the receipt of discount coupons, their use when paying for goods under the terms and conditions are available at the online store.
14.3. In the event that the Buyer purchases a product for which the Buyer additionally provides a certain amount of the discount coupon for another purchase and the Buyer refuses to conclude a purchase agreement, the amount of the discount coupon given to the Buyer on the above terms is canceled. In the event that the Buyer issues part or all of the discount coupon for the other purchase provided under the above conditions, the amount of the discount coupon used is deducted from the amount repaid to the Buyer for the refunded item.
14.4 The seller has the right to unilaterally, without separate notice, change the terms and conditions of the shares, as well as to cancel them, and, unilaterally, without separate notice, change the receipt of discount coupons, their use for paying for the terms and conditions of the goods, and also cancel them. Any changes to the terms and conditions of the stock terms, the receipt and use of discounted coupons for the settlement of goods or their cancellation are only valid, i.e. y from the moment of their execution.
15. FINAL PROVISIONS
15.1. Communication between the Buyer and the Seller, including, but not limited to, communications, correspondence, takes place in written form. E-mail messages are also tantamount to writing messages. An email message is considered to be received after 96 hours have elapsed since it was sent.
15.2 The Seller reserves the right at any time to modify, amend or supplement the Terms of Business, taking into account the legal requirements. Any changes, modifications or additions registered by the Online Shop system are made available to the Buyer at the time of the connection. Buyer purchasing goods in the e-shop agrees with the modified, amended, supplemented Trading Terms. The buyer's consent is expressed by placing the order on Seller. The possibility to purchase goods in the Internet shop is made only for Buyers who agree with the current Trading Terms.
15.3. Disputes related to the purchase of goods - the sale in the e-shop, are negotiated. Failing to reach an agreement by negotiation, disputes are resolved in the court of the Republic of Lithuania in accordance with the law of the Republic of Lithuania.